|Product NetWorker 8.1.2, NetWorker 8.2.1, NetWorker Module for Databases and Applications, NetWorker Module for Databases and Applications 1.6, NetWorker Module for Databases and Applications 8.2|
If you enable Client Direct on a back up to a DDBOOST devices of a NW Client installed on a x64bit OS with a 32bit version of NMDA, you will get the following error message:
. . .
* bbmaghi:NOTES: 80874:nsrdasv: Loading the library at 'libDDBoost.dll' failed ( unknown error 193 (0xc1))
* bbmaghi:NOTES: Refer to the NetWorker release notes to ensure Data Domain devices are supported on this platform.
. . .
This because the NW Client software will not use its own 64bit version of the DLL libDDBoost.dll but will try to use the 32bit version of the DDDBOOST DLL that should be located in the bin directory of the NMDA installation.
You will also notice that, In this type of situation the File system backup will still be successful when backing up using client Direct, because the NW Client software will use its own 64bit version of the DLL libDDBoost.dll
Here is the workaround to this issue:
. . . . . . .
*System A configuration:
- OS is 64bit
- Domino is 32bit
- NMDA is 32bit
- NW Client 64bit
*System B configuration
- OS is 32bit
- NW Client 32bit
- - - - - - - - - -
To avoid this error message on System A, when you run a backup using Client Direct...
(* bbmaghi:NOTES: 80874:nsrdasv: Loading the library at 'libDDBoost.dll' failed ( unknown error 193 (0xc1)).)
Tested on the following NetWorker Client environments: