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Article State

Approved

Article Number

KB-20171211132407

Product

Infortrend EonStor
SummaryEonstor ALERT: +5V High Voltage Detected


Language

EN

DE

Issue

You will get log / E-Mail informations with the state = "ALERT: +5V High Voltage Detected "

Cause

That happens if one of the controller Thresholds raised. (see attached screen)

It can indicate a low / bad performance PDU / Power Unit.


Solution

Observe how often that repeats, check the power value range in the controller parameter.

Identify the infected PDU and check power lane and source.

Consider to change the infected PDU


WorkaroundModify the Treshold
NotesUPS_: AC High Voltage


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