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Summary

While trying to log into the mainstorconcept Service Portal, the captcha screen appears.



Problem

Login is unsuccessful as the password is incorrect.



Cause

Upon multiple invalid entries, the password must be reset.


Solution

  1. On the mainstorconcept Portal Login screen, click on the "Forgot your password?" link.


  2. You will be prompted to reset your password before a successful login can occur.


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