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Article information

Article Status

Status
colourGreen
titlePublished

AuthorN/A
Article TypeTroubleshooting

Status
titleDraft Version
 /  
Status
colourYellow
titleIN PROGRESS
 / 
Status
colourBlue
titleIn Review
 /
Status
colourRed
titleApproved
/
Status
colourGreen
titlePublished

New article To Dos

  •  Title Format : VendorName ProductName Product Version - Article Title
  •  Adjust the status into in progress
  •  Fill out the article information 
  •  Add the product name to as a label in the Content by Label macro 
  •  Edit the Created and Update  dates in the right section of the page
  •  Finish article
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    colourRed
    titleApproved
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    Status
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    titlePublished
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Updating article

  •  Update article as required
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  •  Edit the Updated Date in the right section of the page



Panel
borderColor#2F4858

Summary

While trying to log into the mainstorconcept Service Portal, the captcha screen appears.



Problem

Login is unsuccessful as the password is incorrect.



Cause

Upon multiple invalid entries, the password must be reset.


Solution

  1. On the mainstorconcept Portal Login screen, click on the "Forgot your password?" link.


  2. You will be prompted to reset your password before a successful login can occur.




Column

Content by Label
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max5
showSpacefalse
sortmodified
titleRecently added and related
excerptTypesimple
cqllabel = "mscportal" and space = currentSpace()


Created  

Updated 



Excerpt Include
pkb quick links side bar
pkb quick links side bar
nopaneltrue